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The Matterhorn Loft Retreat

5-bedroom Heinz Julen residence 2 minutes from Zermatt's Klein Matterhorn lift

Position Zermatt
Service Concierge
Slope Access Oberdorf, Zermatt; 2-minute walk to the Klein Matterhorn lift

— Oberdorf, Zermatt: 2 minutes' walk to the Klein Matterhorn lift station and 3 minutes to the village centre.

Concierge Inquiry

Plan your stay at The Matterhorn Loft Retreat

Send your details and our concierge will confirm availability, share options, and tailor the stay around your group and dates.

Minimum stay requirements vary by property and season — we’ll confirm what’s possible for your dates.

We respect your privacy. Your details are handled discreetly and never shared.

Itemized written quotation · Concierge-led planning · Discreet, personal service

Coordination with the villa's own team
Direct contact with a property specialist
Concierge planning from first inquiry
Discreet handling of every request

Your inquiry goes directly to our concierge team. We match you with the right chalets for your stay goals, not just what is available.

Amenities & Features

What the chalet includes

Premium amenities are highlighted; everything else supports a self-contained, well-staffed stay.

Services & Staff
  • Concierge
Indoor Living
  • Elevator
  • Fireplace
  • Games Room
  • Home Cinema
  • Ski Storage
  • Vaulted Ceilings
Wellness & Leisure
  • Fitness Room
  • Hammam
  • Hot Tub
  • Sauna

What Your Stay Includes

What's included & available on request

Included With Your Stay

With your booking

  • Direct coordination with the owner or local manager
  • Dedicated chalet specialist
  • Arrival and check-in coordination
  • Daily housekeeping where listed
  • Catering options confirmed at booking
  • Concierge coordination from inquiry to check-out
Available on Request

Tailored to your stay

  • Private ski instructor
  • Ski & boot rental delivery
  • Helicopter transfers
  • In-chalet massage therapist
  • Private ski guide
  • Michelin-starred dining reservations

Location & Access

Zermatt

Part of the The Alps ski area.
Explore Zermatt

Frequently Asked

Questions Before Booking

What dates are you planning? How many guests are in your group? Preferred area or setting priorities?
How many guests does The Matterhorn Loft Retreat sleep?

The Matterhorn Loft Retreat sleeps up to 10 guests across 5 bedrooms, with 5 bathrooms. What a group can comfortably use depends on the room-by-room configuration rather than the bedroom count alone, so we confirm the layout against your party before you book.

Where is The Matterhorn Loft Retreat located?

The Matterhorn Loft Retreat is in Zermatt. We can confirm drive times from the airport and what is within reach on foot before you commit to the location.

Is The Matterhorn Loft Retreat catered?

The Matterhorn Loft Retreat is fully catered, so kitchen staff and meals are part of the stay rather than an add-on. Menus and dietary requirements are agreed with you before arrival.

Who is The Matterhorn Loft Retreat best suited to?

The Matterhorn Loft Retreat works particularly well for families with children. Tell us how your group is made up and we will say plainly whether this chalet fits, or point you to one that does.

How much does The Matterhorn Loft Retreat cost, and how do we book?

Rates are quoted per stay rather than published as a single number, because they move with the season, the length of stay and the size of the group, and taxes and fees vary by destination. Send your dates and we confirm availability and the rate with the owner before anything is charged.

What is the mazot?

A restored historic Valais building joined to the main residence, with its own entrance. It holds two en-suite bedrooms, including the principal suite.

What service levels are available?

Fully staffed with chalet manager, private chef, host and concierge, or breakfast-only, housekeeping-only or self-catered.

What wellness facilities are there?

An indoor-outdoor hot tub facing the Matterhorn, a sauna, a hammam and a fitness area.

Every stay is concierge-handled. Chef, transfers, wellness, excursions, provisioning — all coordinated through a single specialist.
See all services
Itemized Written Quotation · Concierge Planning

Every chalet. Every stay. Handled personally.

Itemized written quotation · Concierge from inquiry to check-out · Discreet, personal service