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Hacienda Caracol

A private villa with concierge-led planning, designed for unhurried stays.

Position Soliman Bay
Beach Access Beachfront, directly on the sand

— Location specifics for this villa — beach proximity, town access, and transfer times — are confirmed by our concierge for your dates rather than assumed here.

Concierge Inquiry

Plan your stay at Hacienda Caracol

Send your details and our concierge will confirm availability, share options, and tailor the stay around your group and dates.

Minimum stay requirements vary by property and season — we’ll confirm what’s possible for your dates.

We respect your privacy. Your details are handled discreetly and never shared.

Itemized written quotation · Concierge-led planning · Discreet, personal service

Coordination with the villa's own team
Direct contact with a property specialist
Concierge planning from first inquiry
Discreet handling of every request

Your inquiry goes directly to our concierge team. We match you with the right villas for your stay goals, not just what is available.

What Your Stay Includes

What's included & available on request

Included With Your Stay

With your booking

  • Two full-time private chefs, 8 AM-6:30 PM (groceries billed separately with markup)
  • Daily housekeeping 8 AM-4 PM
  • Groundskeeper (daily beach and pool cleaning)
  • Bilingual concierge
  • Kayaks and snorkeling equipment
Available on Request

Tailored to your stay

  • Crib and high chair

Location & Access

Soliman Bay, Tulum

Hacienda Caracol is located in Soliman Bay, Tulum.

Below are our Soliman Bay villas. Tell us how many are traveling and how young the youngest swimmers are, and we'll match the right home on the bay.

Set within Riviera Maya.
Explore Tulum

The Beach & Access

Getting to the water Beachfront on Soliman Bay with direct beach access (manager listing); sargassum possible seasonally; unpaved access road.

Frequently Asked

Questions Before Booking

What dates are you planning? How many guests are in your group? Preferred area or setting priorities?
How many guests fit?

Listings range from 20 to 24 guests. The ten bedrooms are mostly kings, with two rooms adding a double sofa bed.

Where is Hacienda Caracol located?

Hacienda Caracol is in Soliman Bay, Tulum. We can confirm drive times from the airport and what is within reach on foot before you commit to the location.

Is the villa on the beach?

Yes, it has private frontage on Soliman Bay, and a groundskeeper cleans the beach daily. Sargassum seaweed can appear seasonally on this coast.

How much does Hacienda Caracol cost, and how do we book?

Rates are quoted per stay rather than published as a single number, because they move with the season, the length of stay and the size of the group, and taxes and fees vary by destination. Send your dates and we confirm availability and the rate with the owner before anything is charged.

Is a chef included at Hacienda Caracol?

Yes. Two full-time private chefs cook daily from 8 AM to 6:30 PM. Groceries are billed separately, with a markup on purchases that we confirm in your quote.

How do we get there?

The villa is inside the gated Soliman Bay community north of Tulum, reached by an unpaved road through the community.

Every stay is concierge-handled. Chef, transfers, wellness, excursions, provisioning — all coordinated through a single specialist.
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Itemized Written Quotation · Concierge Planning

Every villa. Every stay. Handled personally.

Itemized written quotation · Concierge from inquiry to check-out · Discreet, personal service